Evaluating and Improving Your Hospital’s Culture
Organizational culture is made up of shared values, beliefs, traditions, attitudes and behaviors. All together, these cultural elements shape a hospital’s workplace environment and affect employee satisfaction and organizational success. Culture is pervasive and, like air, subject to quality changes that aren’t immediately apparent. Culture can become stale or even toxic. That’s why periodic cultural assessments are critical to your hospital’s health.
One way healthcare leaders can gauge cultural health is by conducting informal walk-throughs, looking for cultural clues like that savvy job applicant. It is fairly easy...