Case Studies

Planning for Uncertainty: Wills Memorial Hospital, Washington, GA

The Situation

Wills Memorial Hospital in Washington, Ga., found itself in the midst of a perfect storm five years ago, when events good and bad converged. The hospital had completed necessary renovations, including a new patient wing, but was left with a $13 million bond debt. This debt obligation combined with years of significant losses and new healthcare regulations left the hospital in a bad spot, says hospital CEO Tracie Haughey: “We knew we were sinking and needed help.” A comprehensive operational assessment by CHC Consulting and its accompanying action...


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Case Studies

Small hospital realizes big savings: Community Hospital, McCook, NE

The Situation

Community Hospital in McCook, Nebraska, previously bought its supplies and services from a nationwide hospital network. As part of the network’s supply contracting company and group purchasing organization (GPO), Community Hospital was subject to volume-based tier pricing. Under that business model, the small rural hospital paid approximately 35 percent more than larger hospitals for orthopedic implants. Higher prices were just one disadvantage of belonging to a network in which smaller hospitals typically are not shown the same attention as their larger counterparts. Community Hospital was poised for supply...


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Case Studies

Breakthrough Improvements Create Market Leader: Baptist Hospitals of Southeast Texas – Beaumont, Texas

The Situation

CHC helps many hospitals achieve dramatic changes for the better, but some of our hospitals, including Baptist Hospitals of Southeast Texas (BHSET), are advancing in the right direction already and just need some additional expertise and support. At the start of BHSET’s long-term relationship with CHC, the hospital didn’t require a turnaround but a turbocharge to gain and eventually dominate market share.

Background

BHSET, headquartered in Beaumont, Texas, is a 508-bed, multi-campus healthcare provider with $1.26 billion in patient revenue. CHC’s relationship with BHSET began in 2000, when...


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Case Studies

LTACH Model of Success: Trinity Mother Frances Hospitals and Clinics – Tyler TX

The Situation

As the U.S. population has aged, many hospitals have struggled with capacity issues. Such institutions often find themselves with many patients who have received appropriate treatment, but are still too fragile to be discharged to a rehabilitation hospital, nursing home or similar step-down facility. Several years ago, Trinity Mother Frances Hospitals and Clinics faced exactly this challenge. Community Hospital Corporation (CHC) stepped in with a solution.

Background

Trinity Mother Frances Hospitals and Clinics (TMF) is a highly regarded, faith-based, not-for-profit health system located in Tyler, Texas. The system...


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Case Studies

Planning and Optimizing LTACH Performance: Hendrick Health System, Abilene, TX

The Situation

Hendrick Health System in Abilene, Texas, reliably operates in the black and garners awards for patient care and employee engagement. Board members don’t rest on their laurels, but neither will they put a good thing at risk merely for the sake of change. Acknowledging the hospital’s history and overall success, Community Hospital Corporation (CHC) brought significant ways to improve its long-term acute care hospital, or LTACH, and hospital-based Skilled Nursing Facility — service lines without consistently positive operating margins. The turnaround facilitated by CHC created a valuable asset...


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Case Studies

From Critical Decline to Unprecedented Success: An LTACH Turnaround

The Situation

In 2004, a 32-bed long-term acute care hospital, or LTACH, opened in rural Kentucky to fill a gap in the continuum of care available there. It was, and continues to be, the only LTACH in a region with an aging and economically disadvantaged population hard-pressed to travel elsewhere for extended hospitalizations. Though in a market with high demand for LTACH services, the facility posted a $1 million deficit in 2011. Two more years of decline led Baptist Health to seriously discuss the LTACH’s future. That’s when CHC ContinueCARE...


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