Onboarding and Support


Although most hospitals come to CHC Supply Trust for the savings, they stay for the service. Our team of community-hospital insiders is here to coach you through the conversion process and for ongoing support, if desired.

The conversion to CHC Supply Trust is called onboarding. This process, outlined below, includes collaborative meetings with hospital department directors, including clinicians, for input and buy-in.

The Onboarding Process

  • Cross reference hospital procurement data with CHC Supply Trust contract list.
  • Complete analysis to identify opportunities for additional savings if items currently purchased are transitioned to those offered through CHC Supply Trust.
  • Onsite at the hospital, CHC Supply Trust experts spend two days and share expected savings as a result of conversion.
  • In-depth department director meetings are held to review contracts and explore conversion. The purpose of these meetings is to determine the scope of items that will be converted to CHC Supply Trust and to communicate expected savings.
  • At the conclusion of onboarding, the hospital begins purchasing through CHC Supply Trust.

Continued Support

Some hospitals need additional consulting and analysis resources to maximize the benefit of CHC Supply Trust. We work with hospital leadership to develop a custom support contract that includes:

  • Assignment and follow-up by an account manager
  • Onsite quality check completed 90 days post implementation
  • Monthly or quarterly spend analytics to ensure compliance and maximize savings


Rethinking Supply Costs: Good to Great

Many rural hospitals today — health care providers whose mission is to serve their community’s health care needs — are apprehensive about their own financial health. Increasing expenses, decreasing reimbursement and declining patient populations and hospital admissions place these hospitals at risk, threatening financial viability.

Behind salaries, supplies are the second-highest expense for hospitals. By reducing supply costs and better managing the supply chain, a hospital can move its savings margin from good to great.

CHC Supply Trust, the supply chain services arm of Community Hospital Consulting, works with hospitals...