Alice Fleetwood

VP Revenue Cycle

Alice Fleetwood serves as Vice President of Revenue Cycle at CHC. In this role she is responsible for providing revenue cycle consulting services to CHC hospitals and CHC Consulting clients.

Alice has over 20 years experience in healthcare operations in a wide range of settings, particularly focused around revenue cycle. Prior to joining CHC, she worked at CHS and Triad Hospitals where she was the Divisional Business Office Director and was responsible for more than 10 hospitals’ revenue cycle operations.

Her healthcare background also includes management of a  collection division for 22 facilities in a central business operation. She also enjoyed working as a Patient Access and Revenue   Cycle Director in several areas of the country. In addition to healthcare, Alice previously served as Loan Officer for a community bank.

Alice has a Bachelor of Arts with a concentration in Psychology from Louisiana State University. She qualified as a Certified Revenue Cycle Representative (CRCR)​ with the Healthcare Financial Management Association (HFMA).


Billing and Collections: Whether or Not to Outsource

Many rural hospitals find it a struggle to achieve positive cash flow and maintain enough days cash on hand to meet their capital and operational needs. This intensifies the importance of ensuring that patient accounting processes, especially billing and collection, are performing at optimal levels.

One option many turn to for managing this process is to outsource billing and collections functions. This effort may be seen as a way to improve accurate and timely billing of patient accounts, lower costs, and improve collections. The CHC Consulting Revenue Cycle team is...