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CHC helps hospitals stand strong during trying times. An operational assessment is the first step to improving your hospital’s performance.

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Hospital Turnarounds Start with an Operational Assessment

Troubled community hospitals can begin to reboot by parlaying an evaluation of operational performance into an action plan. This path leads hospitals from survival mode to a strategic mindset so they can do more than just keep the doors open. A comprehensive operational assessment and accompanying action plan help improve overall operations including critical areas such as revenue cycle, supply chain, staffing and leadership.

Tackling an operational assessment may seem daunting. While the process is complex, a good place to start is by examining outsourced contracts, as some may have...

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Case Study

Operational Assessment: Hillcrest Health System – Waco, TX

The Situation

When the board of trustees at Hillcrest Health System began analyzing its strategic direction, they engaged Community Hospital Corporation (CHC) because of the firm’s direct and ongoing experience successfully managing other community hospitals. CHC owns, manages and consults with hospitals across the country, and focuses exclusively on serving the needs of community-based hospitals.

Initially, Hillcrest Health System leadership requested the services of Community Hospital Consulting (CHC Consulting), the management and consulting arm of CHC, to help them evaluate the operations of Hillcrest Baptist Medical Center, a 236-bed...

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~Mel McNea, CEO, Great Plains Health
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