Top Skills Hospital CEOs Need to Navigate the Pandemic—And Beyond
By Jim R. Kendrick Jr., FACHE
When the COVID-19 pandemic spread across the country, hospital CEOs had no playbook to follow to navigate through the worst public health threat in more than a century. Hospitals relied on their leaders’ experience and skills to help suppress a mounting crisis that created severe staffing and supply shortages, overcrowded conditions, suspension of medical services and much more.
Community hospitals had the highest risk of closures during the pandemic, particularly those already struggling to stay open. The hospitals that prevailed through the outbreak owe much of their success to their leaders’ adept maneuvering in crisis situations.